Terms of Service

These Terms of Service apply to your use of the MOD-LE-MODE website and to purchases made through our online store.

By placing an order with us, you agree to these terms. Nothing in these terms affects your statutory rights as a consumer.

1. About Us

This website is operated by MOD-LE-MODE a trading name of LO Creative Group.

Email: contact@modlemode.com

Business address:
MOD-LE-MODE
497 Grimsby Road
Cleethorpes
North East Lincolnshire
DN35 8AN
United Kingdom

2. Our Products

We make every reasonable effort to ensure that product descriptions, photographs, colours, dimensions and other information shown on our website are accurate.

Colours and appearance may vary slightly depending on your device, screen settings and the nature of the materials used.

Product availability may change without notice.

3. Orders

When you place an order, you will receive an email confirming that we have received it.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable

• Pricing or product information has been displayed incorrectly

• Payment cannot be authorised

• We reasonably suspect fraudulent or unauthorised activity

If we cancel an order after payment has been taken, we will refund the amount paid.

4. Prices & Payment

Prices are shown in the currency applicable to your selected market.

Any applicable delivery charges will be displayed before you complete your purchase.

Payment must be made using one of the payment methods available at checkout.

We may change our prices at any time, but changes will not affect orders that have already been accepted.

5. Promotions & Discount Codes

Promotional offers and discount codes may be subject to additional terms, including expiry dates, minimum order values or restrictions on eligible products.

Unless otherwise stated, discount codes cannot be exchanged for cash or applied retrospectively to an order that has already been placed.

MOD-LE-MODE reserves the right to withdraw or amend promotional offers where reasonably necessary.

6. Delivery

Delivery options, charges and estimated delivery times are provided on our Delivery page and at checkout.

Delivery estimates are provided in good faith but may occasionally be affected by circumstances outside our reasonable control.

For further information, please see our Delivery Policy.

7. Returns & Refunds

Your rights to cancel an online order, return eligible goods and receive a refund are explained in our Returns & Refunds Policy.

Nothing in these Terms limits your statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming goods.

8. International Orders

Orders delivered outside the UK may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where these charges are not collected at checkout, responsibility for payment may rest with the recipient.

Customers are responsible for ensuring that products ordered from our website can lawfully be imported into their destination country.

9. Product Use & Care

Products should be used for their intended purpose and cared for in accordance with any care instructions provided on the product page, packaging or label.

MOD-LE-MODE is not responsible for damage caused by misuse, inappropriate care or failure to follow provided care instructions, except where liability cannot legally be excluded.

10. Website Content

All content on this website, including branding, text, graphics, photography, logos and other materials, is owned by or licensed to MOD-LE-MODE unless otherwise stated.

You may use the website for personal, non-commercial purposes.

You must not reproduce, distribute, commercially exploit or substantially copy website content without prior written permission.

11. Website Availability

We aim to keep the website available and accurate but cannot guarantee uninterrupted or error-free access.

We may occasionally update, suspend or modify parts of the website for maintenance, security or operational reasons.

12. Third-Party Services & Links

Our website may contain links to third-party websites or use services provided by third parties, including payment and delivery providers.

We are not responsible for the content or operation of third-party websites that are outside our control.

13. Privacy

We handle personal information in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used and protected.

14. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

To the extent permitted by law, MOD-LE-MODE will not be responsible for losses that were not reasonably foreseeable when the contract was formed.

 

16. Promotions, Giveaways & Competitions

From time to time, MOD-LE-MODE may run promotional offers, prize draws, giveaways or competitions through our website, email or social media channels.

Each promotion may be subject to its own additional terms, including eligibility requirements, opening and closing dates, entry requirements, prize details and the method used to select and contact a winner. These conditions will be made available with the relevant promotion.

Unless otherwise stated, prizes cannot be exchanged for cash and promotional offers cannot be applied retrospectively to completed orders.

Where a promotion is hosted through a third-party platform such as Instagram, it is not sponsored, endorsed, administered by or associated with that platform unless expressly stated otherwise.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or legal obligations.

The version that applies to an order will be the version in effect when that order is placed.

18. Governing Law

These Terms are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom or another jurisdiction, you may also benefit from mandatory consumer protections that apply where you live.

19. Contact Us

If you have any questions about these Terms, please contact:

Email: contact@modlemode.com

Address:

MOD-LE-MODE
497 Grimsby Road
Cleethorpes
North East Lincolnshire
DN35 8AN
United Kingdom

Last updated: August 2026